Reference

Open o00 Privacy Policy for India

This page explains what we collect, why we keep it and how you can ask for a copy or a correction.

DATA USECOOKIE CHOICESRETENTIONCHANGE REQUESTS
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o00 Open o00 Privacy Policy for India
CONTACT PATHS

Open Privacy Help Paths

If you want to ask about data use, a correction or a copy request, start with the contact shown in your account area. We route privacy messages to the right team, and we keep the conversation tied to your account so we can answer without asking for extra details in public chat. If your region changes access rules, we follow the law that applies there.

Team online

Email request

Send your privacy request from the email linked to your account, and tell us what you want checked, copied or changed. We use that match to verify the request before we share any stored data.

Account form

Use the form in your account area for correction, deletion or access requests. It keeps the request attached to the right profile, which helps us avoid asking for more details than we need.

Written notice

If you prefer a written route, send a signed request through the address shown in your account area. We log it with the privacy queue and use it only for handling your data request.

STORAGE AND CONTROL

Explore How We Protect Data

We keep each request logged, limit access to staff who need it, and verify sensitive changes before we apply them. Cookies store session state and language choice; password records stay hashed.

Data minimisation

We ask for only the fields needed to create, verify and service your account. Extra details stay out unless a legal step, a security check or a support request makes them necessary.

Cookie use

Cookies remember sign-in state, language choice and page settings, and they help us spot unusual sessions. You can change browser settings, but some stored preferences may reset when you clear them.

Access controls

Only staff who need the data for support, fraud checks or record handling can reach it. We keep the access list narrow and review it when roles change.

Storage period

We keep account and transaction records for as long as legal, tax, dispute or security duties require. After that, we erase or anonymise the record unless a local rule says otherwise.

Change requests

To correct or update your data, send the request from the contact path in your account area and include the account email or phone. We may ask for a verification step before changing the record.

Contact route

Privacy requests go to the support channel shown in your account area. If you need a copy, correction or deletion, say what you want changed and we will direct it to the right team.

Browse Common Privacy Questions

These answers cover the way we handle account data, requests and access rights. If a local rule gives you a different right, we follow that rule for your region. For anything tied to your own account, use the contact path inside your profile so we can verify the request and respond against the correct record.

It covers the data we collect, how we use it, who can access it, how long we keep it and the routes you can use to ask for a copy or correction. It applies to o00 use in India where local law permits access.

We may collect the details you enter, login records, device signals, support messages and payment references used to match account activity. We keep that data tied to the purpose it serves, and we do not ask for more than we need.

Yes. Send a request through the contact path in your account area, and we will verify it before sharing any copy that the law allows. The exact scope can change with local law and the data linked to your profile.

Yes. If your name, phone number or other stored detail is wrong, send the change request with the account email or number. We may ask for a short verification step before we update the record.

Yes. Cookies help keep your session active, remember language choices and reduce repeated logins. They also help us spot unusual behaviour, and you can change browser settings if you want to limit them.

We keep records only for the time needed for account handling, legal duties, tax rules, security checks and dispute work. When that period ends, we erase or anonymise records unless local law says otherwise.

Use the support route shown in your account area and write what you want changed, copied or deleted. We route that request to the privacy team and answer against the account details you provide.

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